TERMS & CONDITIONS
TO ORDER
  • Call (020)8445 5115 Our corporate office is open from 8:am - 5:00 pm 
  • Fax your completed order form (020) 8445 4567 
  • Mail your completed form to us, referencing/enclosing your form of payment.
  • Order Online at this website


PAYMENT TERMS

  • Invoices shall be payable at the time of service net 30 days. Finances charges of 1.5% per month will be applied to any outstanding {overdue} balance.
  • COD Available (No COD on embroidered garments).
  • No minimum order, except where specified.


INTERNATIONAL ORDERS (orders placed from outside the UK to our London office)

  • Chef Works is not responsible, in any way, for any import duties or charges at the destination country.
  • Any questions or requests regarding country of origin certificates and duties should be presented to Chef Works before shipment is made. As shipments are often sent out the same day that the order is received, international customers are advised to present their questions as close as possible to placing the order.

EMBROIDERY / SPECIAL ORDERS

  • Please allow additional time for delivery on all embroidery and special orders.
  • Embroidery / Trimmed items are non-returnable.
  • Embroidery / Trimmed items can not be shipped COD.
  • Additional information regarding Embroidery can be found by clicking on the embroidery icon on top of this screen. Trim and International Flags are located here as well.

BACK ORDERS

  • Chef Works carries large inventories in stock, however, occasionally, a shortage will occur It is our policy to fill back orders as soon as the merchandise is available, unless otherwise specified.


RETURN POLICY

  • Chef Works  will gladly accept any product, which has not been worn, damaged, altered or laundered within 90 day.
  • Embroidery / Trimmed items are non-returnable.
  • A Return Authorization Number must accompany returns. This number can be obtained by calling (020)8445 5115 and speaking to our Customer Service Department.
  • Return Authorization Numbers must be requested within 15 days after receipt of goods.
  • Customer are responsible for return shipping charges, which are not refundable.
  • All returns are subject to a 15% Restocking Fee.
  • There are no returns on close-out specials.


Limitation of Liability
CHEF WORKS MAKES NO REPRESENTATION OR WARRANTIES EXPRESS OR IMPLIED, TO CUSTOMER CONCERNING ITEMS PURCHASED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. THE TOTAL VALUE OF ANY LIABILITY OF CHEF WORKS IN ANY CAUSE OF ACTION SHALL  BE STRICTLY LIMITED TO THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER TO CHEF WORKS. FOR THE PURCHASE UNDER THIS INVOICE. IN NO EVENT SHALL CHEF WORKS BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES CONCERNING THE ITEMS PURCHASED.

JURISDICTION, LAW

TRADE MARKS
Chef Works® is a registered trademark, and For the Working Chef™ and 48 Hour Apron™ are trademarks and service marks of Chef Works, Inc.


PRICING
· All prices subject to change without notice.

 DELIVERY
* Chef Works reserves the right to choose which shipping company to use.
* The delivery charges listed in the order may not be final. If adjustments are required, the customer will be contacted before shipping is made to recived approval for this.

 

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